Empresa

Recluta Talenthunter

Descripción de la Empresa

Recluta Talenthunter es una firma en consultoría de Recursos Humanos 100% costarricense, opera tanto a nivel nacional como internacional. Brunda 4 servicios, los cuales son: Reclutamiento, Outsourcing, Consultoría en Talento Humano y Outplacement.

Provincia

San José

Localidad

WFH

Tipo de Contratación

Tiempo Completo

Descripción de la Plaza

SUMMARY OF FUNCTIONSSUMMARY OF FUNCTIONS
This position will be responsible for leading the Accounts Receivable function and for assuring its accuracy. The position also is responsible for assuring the timely and accurate posting of cash from customers and for the timely follow-up of all past due receivables, customer deductions and charge-backs.

ESSENTIAL DUTIES AND RESPONSIBILITIES
CUSTOMER SERVICE:
Serves as liaison between operations, management and staff, assisting them with accounts receivable and collection related issues.
Provide response/resolution in a timely and thorough manner to all internal and external customers.
Manage coordinator’s calls to customers or operations in regards to past due receivables, open credits/charge backs.
Maintain positive relationships with customers ensuring open account balances accurately reflect customers’ debt with our company.

MANAGEMENT:
Develop a competent, productive, and satisfied team by supervising directly and through delegating all personnel including hiring, evaluating, and terminating, as well as providing training for new and existing employees.
Communicate, educate, train and follow-up on the implementation of any system-wide company initiative that relates to Accounts Receivable.
Develop and implement methods and procedures for monitoring work activities, such as preparation of records for collections, progress reports, Key Performance Indicators (KPI’s) etc. in order to improve overall team accuracy and productivity.
Ensure that procedures for the follow-up of past-due accounts are followed, collection calls are made, and collection letters are issued as necessary.
Schedule and facilitate meetings with Accounts Receivable Coordinators to discuss issues, performance, progress, etc.
Provide guidance to the A/R Coordinators as needed in order to help them solve issues beyond their capabilities or authority level.

CONTROL SYSTEMS:
Review and reconcile accounts receivable register to the general ledger on a regular basis.
Maintain customer master files and upkeep to have accurate information for all customers.
Review, approve, and modify credit terms of all customer accounts when necessary.
Develop and implement new policies, procedures or changes in departmental procedures as needed to optimize efficiency and accuracy of work. This includes quarterly review of policies and procedures to ensure that they align with departmental goals, propose changes and timeliness and monthly random audits of processes.

TRANSACTION PROCESSING & ANALYSIS:
Process credit applications for new and existing customers and setup accounts.
On a daily basis, report collections for all companies to management.
On a weekly basis, update and review aging reports with AR Coordinators for distribution to General Managers.
Prepare the weekly/monthly A/R bank reports as required in loan agreement.
Prepare bulk assignment (sales) report for the bank on an as needed basis to ensure the collateral is substantial enough to cover a loan request.
Notify Accounting Manager of delinquent accounts and make recommendations for additional steps that may be required in order to collect on such accounts. Additional steps may include, but not necessarily limited to: Placing accounts for collections.
Ensure that there is no write-off of receivables that should be collected, while minimizing efforts that are not profitable to the Company.
Assist in month-end and year-end closings.
Assists in year-end independent accounting reviews and annual bank field examinations.
Perform other duties as assigned by the Accounting Manager to ensure smooth financial processes and to meet customer needs.

ORGANIZATIONAL RELATIONSHIPS
Reports directly to the Accounting Manager.

EXPERIENCE AND QUALIFICATIONS REQUIREMENT
Degree in Accounting, Finance, or related experience.
Minimum of 5 years of hands on accounts receivable experience.
Demonstrated ability to supervise, lead, and motivate staff.
Understanding of generally accepted accounting principles and internal controls.
Proven knowledge of ERP system NetSuite/ JD Edwards/ Oracle.
SKILLS AND ATTRIBUTES

Possess good customer relationship skills.
Strong management/leadership skills.
Ability to understand and solve practical problems that vary from standard situations without direction.
Well organized with strong attention to detail/accuracy.
Well-developed analytic and problem solving skills.
Highly developed communication and strong interpersonal skills.
Ability to exhibit poise, composure and confidence when confronting stressful or high-pressure situations.
Personally exhibit a strong commitment to dependability and reliability with the ability to gain the confidence and respect of the customer base and employees.
Ability to handle multiple priorities with minimal supervision and meet deadlines.
Ability to recommend, lead, and manage change.
Possess a high degree of proficiency in Microsoft Word, Excel, Outlook, and ERP systems
Bilingual Spanish / English fluently

Mínimo Nivel Académico Requerido

Universidad Completa

Mínimo Nivel de Inglés Requerido

Avanzado

Mínima Experiencia Laboral Requerida

5-10 años
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