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Empresa
Grupo PreseleccionDescripción de la Empresa
Firma consultora en el área de Recursos HumanosProvincia
HerediaLocalidad
Heredia, Lagunilla, Zona Franca UltraparkSalario
$1000Tipo de Contratación
Tiempo CompletoDescripción de la Plaza
THE COMPANY:CyraCom International, Inc. is the leading provider of language interpreting services, and operates the most extensive network of large-scale interpreter contact centers.
CyraCom impacts the lives of millions in the United States by connecting those with limited English proficiency to critical services.
In business since 1995, CyraCom services thousands of clients throughout the US, Canada, and Europe. The Company was named to the Inc. 5000 list of fastest growing private companies in the United States for a ninth year in a row and eleventh time overall in 2017.
As an Interpreter, your primary responsibilities will include:
• Provides meaning for meaning interpreting.
• Follows CyraCom’s interpreter protocol in accordance with CyraCom training and policies and procedures.
• Follows all CyraCom policies and procedures related to information confidentiality and interpreter ethics.
• Attends all required training for interpreters, such as training by the CyraCom International Training and Development Department.
• Continuously improves vocabulary and specialized knowledge of subject matter required for various clients such as medical, legal, social services, etc.
• Maintains confidentiality in accordance with CyraCom Interpreter policies.
• Uses standard office equipment such as telephones, computers, copiers and fax machines.
• Uses MS Office applications such as Outlook, Word and Explorer (or other internet browser).
• All employees are required to perform the following essential functions:
• demonstrate predictable, reliable and timely attendance;
• follow written and verbal directions and complete assigned tasks on schedule;
• read, write and communicate in English;
• communicate in person and by telephone in accordance with CyraCom policy;
• learn from directions, observations and mistakes; work independently or as part of a team;
• interact appropriately with others including co-workers, supervisors and customers;
• and work with supervision, receiving instructions/feedback, coaching/counseling and/or corrective action.
• Performs all other duties as assigned.
Requirements:
Fluency in English and the subject language (B2 minimum).
• Basic understanding of linguistics and different cultures.
• Skilled in adjusting to rapidly changing circumstances.
• Ability to react calmly and effectively in emergency situations.
• Strong attention to detail and accuracy.
• Ability to work independently and skilled at exercising initiative within the parameter of company policies and procedures.
• Exceptional commitment to confidentiality in accordance with CyraCom Interpreter policies.
• Skilled at keeping supervisor informed of problems or issues.
• Skilled in the use of Microsoft Office, including Microsoft Outlook, Word, and Internet Explorer (or other internet browser).
• Ability to operate competently common office equipment, including, but not limited to, computer, fax, copier and telephone system.
• Skilled at communicating, both orally and in writing in English and subject language.
• Skilled in establishing and maintaining effective work relationships.
• Ability to operate competently common office equipment including, but not limited to computer, fax, copier and telephone system.
Willing to work in Heredia site.
Benefits:
• Celebration of Birthdays Pay-for-Performance
• Full-time or Part-time
• Work Schedules
• Paid Training Provided
• Parking on-site at UltraPark2
• Cafeteria on-site in Center (more restaurants in & nearby)
• Tuition Reimbursement (per policy)
• Employee Referral Bonus
• Transportation Subsidy(on local holidays)
• Fitness Center On-site at UltraPark2 (no cost to our employees)
• Private Health Care Plan:
Health Care plan includes physician and specialists visits at home or in-office, lab tests, emergency dental care, emergency vision care, mental and emotional care, accident medical care, coverage for accidental death or permanent disability, and free, unlimited medical information by phone or video call.
Mínimo Nivel Académico Requerido
Bachillerato/Preparatoria/SecundariaMínimo Nivel de Inglés Requerido
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